Presence Services
Your UAE Mail, Managed by TruVis
Every piece of mail arriving at your registered UAE address is received, logged, and processed according to your instructions — whether you want notification, scanning, or physical forwarding.
Add Mail Handling →The Process
Three Steps, Zero Effort on Your Part
Mail Arrives
Your mail is received at your TruVis registered address and logged in our system immediately.
TruVis Logs & Notifies
We notify you via email and WhatsApp with sender details. Your mail log is updated in your dashboard.
You Choose the Action
Scan it, forward it physically, or hold it — you decide through your dashboard or by contacting support.
Options
Choose Your Mail Handling Level
Notification Only
Receive email and WhatsApp alert when mail arrives. You handle pickup or arrange forwarding later.
AED 200/mo
Digital Scanning
Every piece of mail scanned to PDF and delivered to your inbox the same day it arrives.
AED 400/mo
Weekly Forwarding
All mail consolidated and physically forwarded to your address weekly via courier.
AED 500/mo
Monthly Forwarding
All mail consolidated and forwarded once per month. Cost-effective for lower-volume businesses.
AED 350/mo
Use Cases
Who Uses TruVis Mail Handling?
Virtual Office Clients
Companies using a registered address without physical desk access.
International Businesses
Overseas-based directors with UAE trade licences.
Frequent Travellers
Business owners who are rarely in the UAE but need mail managed.
Startups & SMEs
Lean teams who want professional mail management without the overhead.
FAQ
Mail Handling Questions
What types of mail can TruVis receive?
All standard and registered mail, government correspondence, courier deliveries, and packages (size restrictions apply).
How am I notified when mail arrives?
You receive an email and WhatsApp notification within the same business day of receipt. The notification includes sender details and mail type.
Can I request urgent scanning or forwarding outside the schedule?
Yes. Ad-hoc scanning and forwarding requests can be made through your dashboard or by contacting your relationship manager.
Are there size or weight limits for packages?
Standard mail and courier-sized packages are accepted. Pallets or oversized freight are not handled. Please contact us for specific enquiries.
Is mail handling included in my office subscription?
Basic mail notification is included in select packages. Scanning and forwarding are add-on services available in the setup wizard.